Platform Governance & Fair Housing
Terms of Service
Transparent, professional guidelines governing room reservations, landlord commitments, tenant living standards, and payment protections.
Last updated: September 2026 • Mandaluyong City, Metro Manila, Philippines
1. Platform Acceptance & Definition of Services
Welcome to BNT Rentals ("BNT Rentals", "Platform", "we", "us", or "our"). By registering an account, browsing listings, booking bedspaces or rooms, or listing real estate properties, you agree to comply with and be bound by these Terms of Service, our Privacy Policy, and our Refund & Cancellation Policy.
BNT Rentals operates as a verified online property technology marketplace that connects independent property owners, operators, and landlords ("Landlords") with prospective residents, students, and young professionals ("Tenants"). BNT Rentals is not a real estate broker, insurer, or lessor; the formal legal contract of lease is entered into directly between the Landlord and the Tenant.
2. User Eligibility, Reservations & Landlord Accounts
BNT Rentals serves both prospective residents and property operators:
- Eligibility: You must be at least eighteen (18) years of age, or an enrolled college/vocational student with parental or guardian consent to reserve accommodation.
- Guest Reservations for Boarders: Prospective boarders can reserve rooms and bedspaces directly without creating a permanent account or password. Booking confirmations and Electronic Move-In Passes are dispatched securely via email and SMS.
- Landlord Accounts: Property owners and administrators create authenticated landlord accounts to publish listings, manage bed allocations, verify applicant move-ins, and track payouts.
- Authentic Information: All users must provide genuine contact details. Tenants present their Electronic Move-In Pass alongside a valid government, student, or company ID to the landlord upon physical check-in.
3. Landlord Representations, Warranties & House Rules
Landlords listing bedspaces, private rooms, or dormitory units on BNT Rentals represent and warrant that:
- Legitimate Ownership or Authority: You are the lawful owner of the property or possess written, notarized authorization to manage and lease the premises.
- Accurate Listings: All photographs, pricing, bed counts, amenity tags (e.g., WiFi, air-conditioning, sub-metered water/power), and gender policies published on your listing accurately depict the actual physical property.
- Compliance with Philippine Safety Codes: Listed facilities must satisfy basic building safety regulations, fire exit accessibility (Bureau of Fire Protection standards), and sanitation standards.
- Zero Ghost Listings: Creating duplicate or deceptive listings, or re-selling reserved bed slots to off-platform walk-ins, will result in permanent platform banning and forfeiture of privileges.
4. The Online Reservation Holding Fee & Electronic Move-In Pass
To ensure commitment and eliminate frivolous inquiries, BNT Rentals operates a secure slot reservation system:
- Slot Reservation: Reserving a room or specific bunk slot requires payment of an Online Reservation Holding Fee configured on the platform and calculated from the rental rate.
- Immediate Inventory Lock: Once settled via PayMongo (GCash, Maya, QRPh, or Cards), the bedspace is instantly locked and withdrawn from the public marketplace.
- 100% Credited to Rent: The entire holding fee is credited directly toward your first month rental or advance rent upon formal move-in and lease contract execution.
- Electronic Move-In Pass: Upon verified payment, the platform automatically issues a tamper-proof Electronic Move-In Pass containing your Booking ID and assigned bedspace. The Tenant presents this pass to the Landlord or building concierge upon arrival.
- No Additional Platform Surcharge: BNT Rentals does not impose surprise broker finder fees or hidden booking markups on the tenant.
5. Tenant Conduct & Living Standards
Shared living requires mutual respect and civility. Tenants agree to:
- Adhere strictly to the published dorm or property house rules (including quiet hours, non-smoking policies, and guest/visitor restrictions).
- Promptly settle ongoing monthly rentals and utility billings directly with the Landlord pursuant to the signed Lease Contract.
- Treat roommates, property managers, and neighbors with dignity. Harassment, discrimination, theft, illegal drug use, or hazardous behavior are strictly prohibited and constitute grounds for immediate lease termination.
6. Security Deposits & Utility Settlements
Security deposits (if required by the Landlord’s lease contract) are collected to protect against property damage or unpaid utility bills. In accordance with BNT Rentals standards and Philippine leasing practices:
- Landlords must provide an itemized deduction statement with corresponding utility bills or repair receipts before withholding any portion of a deposit.
- Remaining security deposit balances must be returned to the departing tenant within fifteen (15) to thirty (30) days of vacating the premises.
7. Prohibited Platform Activities
Users of BNT Rentals may not engage in any of the following:
- Circumvention: Solicit or facilitate offline deposit payments designed specifically to evade BNT Rentals verification guarantees or dispute resolution mechanisms.
- Fraudulent Inquiries: Submitting forged student credentials, stolen government IDs, or falsified payment proofs.
- Subleasing: Renting or assigning an assigned bunk slot to an unauthorized third party without the landlord’s explicit written consent.
- System Interference: Utilizing automated scraping, crawlers, or malicious bots to extract listings, contact numbers, or platform data.
8. Disclaimers & Limitation of Liability
BNT Rentals exercises reasonable care to verify landlords, inspect premises, and maintain continuous platform availability. However:
- The platform is provided on an "as is" and "as available" basis without warranties of any kind.
- BNT Rentals shall not be held liable for personal disputes, theft, property damage, or physical altercations occurring on the rental premises, which remain the direct responsibility of the occupying tenants and property operators.
- In any dispute relating to platform reservation services, BNT Rentals’ total cumulative liability shall not exceed the amount of the Reservation Fee paid for the applicable booking.
9. Dispute Resolution & Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines, including the Civil Code (Lease Provisions) and the Electronic Commerce Act of 2000 (RA 8792). Both parties agree to first seek amicable settlement through BNT Rentals mediation. Should amicable resolution fail, disputes shall be submitted exclusively to the jurisdiction of the competent trial courts of Mandaluyong City, Metro Manila.
10. Inquiries and Legal Notices
For legal notices, contract questions, or inquiries regarding these Terms, please contact our legal desk at:
Legal Email: hello.bntrentals@gmail.com
Address: BNT Rentals Legal & Compliance, Mandaluyong City, Metro Manila, Philippines
